Complaint to Reserve Bank of India and Reply by RBI 2018

Complaint for slack supervision by RBI

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Vinay Dadmal <dadmalv2015@gmail.com>	Thu, Jul 26, 5:38 AM
to cepcmumbai

The Reserve Bank of India is not taking right kind of supervision steps in time to facilitate bank customers.Like the following case where banks not using POS for their own transactions to credit amount through debit card.

I visited SBI Warora branch to get Demand draft . The branch have no facility to accept amount by transaction through my debit card. I paid the amount in cash at counter.Similar is the incidence with Shikshak Sahakari Bank Warora. To pay RD account payment I paid in cash to SSB. My grievance is the banks issues DEBIT CARD to their customers but for their own purpose they do not have POS where they can get credit through debit card.If such POS are kept in operation at bank counters then less cash transactions can be accounted.This grievance is not for these two banks only it is for all banking .Please do not refer this as suggestion actually it is solution for less cash transactions.

CEPC, Nagpur <cepcnagpur@rbi.org.in>	1:58 PM (1 hour ago)
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  CEPC, Nagpur (cepcnagpur@rbi.org.in) is not on your Guest List | Approve sender | Approve domain 

Dear Sir

Thanks for your suggestion. It has been forwarded to concerned department for necessary action, if any.

सादर / Regards

उपभोक्ता शिक्षण एवं संरक्षण कक्ष /CEP Cell
भारतीय रिजर्व बैंक, नागपुर / RBI, Nagpur
0712-2558299