India Post

 

To,                                                                                              L. No.VDI /Nov-21

   India Post

 

Reference : CPGRAMS grievances 1.DPOST / E / 2023 / 0029009 Dated 04/10/2023

                                                             2.PMOPG/E/2023/0231281     Dated 26/10/2023

                                                             3.PMOPG/E/2023/0235099 Dated 01/11/2023

Subject :My statement regarding lodged complaints

Complainant : Shri Vinay Dadmal,Dr. Radhakrushnan Colony,Warora-442907

      India Post is the only entity in India which has nearly 100 Crore customer reach from village level .We have in India a Rs.50000 /-Crore market for parcel packaging and delivering parcels throughout India .Many multinational companies coming to India due to this reason .Where INDIA POST stands ? Can they able to earn Rs 10000/- Crore yearly from parcel market .They surely can but how ?

      In present Refusal of parcel case The In-charge Supervisor ie. Sub Postmaster Warora S.O.already stated in his statement that I was saying at the time of refusal of parcel that about lodging complaint.He was not taken any action to resolve issue by talking to me as a customer .Sub Postmaster Warora was responsible for this complaint .It was his duty to talk to customer and avoid complaint .Now I expect India Post Administration to send Sub Postmaster Warora and Dealing clerk Warora for a 15 day training on CUSTOMER CARE.

  On booking sms delivery must be instantaneous like all financial transactions .

Warora Dt :Monday,03 November 2023                   Complainant

 

                                                                                    Shri Vinay Dadmal