- Token ID: Dept/RDDE/2016/2241
- Department : Home-Transport & Ports
- Status: Closed
- Date: 20/12/2016
Your Grievance:
Following suggestion was given one month ago to the ministry but no reply yet received The buses of the state transport service ply buses from taluka place to rural places should carry no conductor.There should be no fare to come from villages to taluka place but there will be 25% higher fare for going to villages from taluka place which will be collected by bus driver.The bus should Be remodelled in such a way that front half will carry sitting passengers and rare half will be used to carry sell able perishable goods.The passenger can be allowed to carry his cycle.No current bus timings will be changed or stopped
Comment By Home-Transport & Ports ( January 8, 2017 12:18 PM ) : Sir
Sorry for the inconvenience caused to you and the passengers of your area.. Your complaint has been forwarded to the General Manager (Traffic) Maharashtra State Road Transport Corporation, VahatukBhavan, Mumbai Central, Mumbai 400 008 for immediate necessary action. You can also send your complaint / suggestions on their email ID gmtraffic@msrtc.gov.in or tollfree no. 1800221250
Regards
Grievance Redressal Support Team -Transport
Comment By dadmalv (Citizen user) ( January 11, 2017 5:00 AM ) : There is routine reply and no specific solution.please do not close grievance till reply comes from gm.
Dissatisfaction Reason: Incomplete resolution
Following suggestion was given one month ago to the ministry but no reply yet received The buses of the state transport service ply buses from taluka place to rural places should carry no conductor.There should be no fare to come from villages to taluka place but there will be 25% higher fare for going to villages from taluka place which will be collected by bus driver.The bus should Be remodelled in such a way that front half will carry sitting passengers and rare half will be used to carry sell able perishable goods.The passenger can be allowed to carry his cycle.No current bus timings will be changed or stopped
Comment By Home-Transport & Ports ( January 8, 2017 12:18 PM ) : Sir
Sorry for the inconvenience caused to you and the passengers of your area.. Your complaint has been forwarded to the General Manager (Traffic) Maharashtra State Road Transport Corporation, VahatukBhavan, Mumbai Central, Mumbai 400 008 for immediate necessary action. You can also send your complaint / suggestions on their email ID gmtraffic@msrtc.gov.in or tollfree no. 1800221250
Regards
Grievance Redressal Support Team -Transport
Comment By dadmalv (Citizen user) ( January 11, 2017 5:00 AM ) : There is routine reply and no specific solution.please do not close grievance till reply comes from gm.
Dissatisfaction Reason: Incomplete resolution
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