Thursday, 4 July 2019

New suggestion to RBI in bank customer favor


It is observed that a bank customer when approaches bank branch to lodge any complaint the bank officials try to resolve it orally and bank customer left with no record of his complaint/Grievance.Please make mandatory to keep complaint book in all banks so a customer can have access to it.

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1 comment:

  1. Vinay Dadmal4 July 2019 at 07:14

    Common man customer is always right when he writes.

    ReplyDelete

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